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Frequently Asked Questions

Do I need a TV Screen Protector?

Its not essential for everyone but a screen protector is perfect for safeguarding your TV from scratches, smudges, and accidental impacts. It acts as a barrier against everyday wear and tear, including kids’ play, pet antics, and household mishaps. Its protective qualities are an asset in situations where accidental damage may occur, keeping your screen looking brand new and extending the life of your TV, saving you from costly repairs or replacements.

How secure is my payment & personal information?

At TV Screen Defender, your security while shopping with us online is a priority. As such we have taken all reasonable measures to ensure a secure online purchase environment using 128 bit Secure Sockets Layer (SSL) encryption, so that your personal and payment details are kept safe at all times. To verify you are on a secure page look for a padlock icon in your browser, this verifies the authenticity and integrity of our website security.

Will my new TV screen defender protect my TV from damage?

Yes. The high quality acrylic is very strong and can withstand the impact from most objects including WII remotes, Move controllers and children’s toys.

I purchased an extended warranty, won't that cover my Tv if the screen is cracked?

In short no! Your extended warranty won’t cover a damaged screen and the screen can not be repaired. Our TV was only 3 weeks old and the manufactures warranty wouldn’t cover the screen, rendering the TV useless. Also the extra money we paid for the extended warranty was wasted.

Will it affect the picture quality, I have paid a lot of money to get?

Not at all! Our screen protectors are designed to be crystal clear, ensuring your TV’s picture quality remains sharp and vibrant. You’ll enjoy the same stunning visuals without any interference. Plus, we offer an anti-reflective option to reduce glare, giving you an even better viewing experience while keeping your screen protected from damage.

Is the TV defender a custom fit for my TV?

Yes it is! Simply fill in your TV’s model information and measurements when placing your order. Measure from top to bottom and left to right, to the outside of the frame (excluding the stand). This ensures a perfect fit that provides optimal protection without obstructing your view.

 

How do I clean my screen protector?

We recommend you use a clean micro-fiber cloth and warm water, NEVER USE PAPER TOWELS and DO NOT USE WINDOW CLEANER OR AMMONIA BASED PRODUCTS to clean your TV Screen Defender. Household cleaners like Windex can degrade the acrylic over time and cause it to discolor. For best results use Brillianize and a micro-fiber cloth. Not only will it clean and polish but it will also leave an anti static finish to deter dust and fibre particles.

I live on my own! Can I install it myself?

Most times yes you can but for the large screen sizes 54 inch and over we do recommend two people.

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